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Answer the following questions quickly without giving them much thought. Do you expect a boss to wear an Armani suit or khaki trousers with jogging shoes? Should she travel to work on a mountain bike or in a limousine? Do you call him “Mr. Director,” or are you more likely to address him as “Sam”? […]

I recently had a phone conversation with Cosimo Turroturro, who runs a speakers’ association based in London. Simply on the basis of his name, my assumption before the call was that he was Italian. But as soon as he spoke, starting sentences with the German “ja”, it was clear from his accent that he was